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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Billy Reid

November 28, 2023

5  out of  5 rating by Billy Reid
"The best insurance agency I have ever dealt with by far'"
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Penne Baugh

November 28, 2023

5  out of  5 rating by Penne Baugh
"I have nothing but good things to say about our 40 years with State Farm. The employee that totally goes above and beyond for us is Patti Reid with Jenny Coffee State Farm. She has efficiently and professionally handled ALL our insurance needs!! She has worked very hard to help us find the new health insurance policy we have now. I have know Patti since high school at BHS and she’s always gone the extra mile for all her friends. Trustworthy and caring!!! Call her for ALL your insurance needs!!! We love you Patti & Jenny Coffee State Farm in Breckenridge Tx. #GoBucks. :)"
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Russ Thomason

November 28, 2023

5  out of  5 rating by Russ Thomason
"I had a great experience with Jenny Coffee State Farm. I worked with Patti Reid and found her to be very knowledgeable, professional and responsive. Also saved a ton of money and improved my coverage in a way that I would never have thought of but for Patti. I have recommended others to her and they have been happy as well. I have met Ms Coffee and others in that office. All were very helpful to me. I would not hesitate to recommend them to anyone !"
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Marc Hayworth

November 28, 2023

5  out of  5 rating by Marc Hayworth
"Great office. Great service. Very professional staff."
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Donna Hayworth

November 28, 2023

5  out of  5 rating by Donna Hayworth
"Best service ever! When we were shopping insurance 2 years ago Patti was a huge help to us! We combined auto (3 vehicles) travel trailer and homeowners policies. Not only did she persistently contact our roofer for documentation that would save us money, but she managed to save us in excess of $300/month on the combined coverage AND got us better coverage that we had with Nationwide! Outstanding, professional office and staff! Highly recommend."
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Ricky Tucker

November 21, 2023

2  out of  5 rating by Ricky Tucker
"way over priced for coverage. worst office i had the misfortunate pleasure of dealing with in 18 years of loyality..even another state farm office said they were over charging me...."
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Ann Thompson

September 29, 2023

5  out of  5 rating by Ann Thompson
"Jenny was excellent"
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Cindi Woodward

August 14, 2023

5  out of  5 rating by Cindi Woodward
"Jenny leads by example with the best customer service around. She & her team always look for the best rates for every policy✅️plus, they are all so kind, generous & community-minded🙏I have stayed with State Farm for many years because of Jenny's personal touch💚"
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Justin Morris

August 14, 2023

1  out of  5 rating by Justin Morris
"I do not live in Breckenridge anymore how ever I stayed with Jenny Coffee’s office… out of convenience and nostalgic purposes I guess? I was raised in Breckenridge. In the beginning.. I’ve been with State Farm for 10+ years.. in the beginning it was completely fine. If I needed something.. the person answering the phone was competent and answered my questions and requests. In the past 2-3 years I started not recognizing who I was talking to.. it seemed like someone different every time. I was replied with “Well I’m not sure about that so I’ll have _______ call you back.” Annoying to say the least.. I also have been trying to add my wife to my car insurance policy for 4 years. I’ve had long conversations 20+ times.. giving them all of her information. She was never added to my policy. Talk about incompetence..? My final straw was the unprofessionalism I received from PATTI.. I suppose she may have been there a while. But she more or less called me a liar on the phone and didn’t actually do anything I asked of her. This reminded me of how the office has gone down in the level of customer service in the past few years. PATTI was the reason I am taking my business else where. Thank you."
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Gabriel Miller (Gabriel)

March 31, 2023

5  out of  5 rating by Gabriel Miller (Gabriel)
"Friendly and helpful staff..that is attentive to customer needs..I highly recommend"
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Ashley Kilburn

January 26, 2023

5  out of  5 rating by Ashley Kilburn
"Excellent service from a very friendly staff. Any questions I had they were able to assist me with. Very cute office setup also 😉"
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Mary Lovell

November 18, 2022

4  out of  5 rating by Mary Lovell
"Insurance company"
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my Christian song Jesus

November 3, 2022

5  out of  5 rating by my Christian song Jesus
"Very friendly"
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Linda LeHue

December 9, 2021

5  out of  5 rating by Linda LeHue
"Nice and friendly!😊"
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Glen and pam Ledbetter

November 2, 2021

4  out of  5 rating by Glen and pam Ledbetter
"They are good people and good service"
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paul powell

August 3, 2021

5  out of  5 rating by paul powell
"Very knowledgeable and curtious. Nice people."
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Sandra Collins

April 12, 2021

5  out of  5 rating by Sandra Collins
"Friendly smiling faces greeting you at the door eager to help you make things easier with your insurance needs"
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Michelle McKay

February 1, 2021

4  out of  5 rating by Michelle McKay
"Great rates"
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Taz Adventures

January 23, 2021

5  out of  5 rating by Taz Adventures
"Assures you get the best deal for your needs."
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Tammy Guillen

February 27, 2020

5  out of  5 rating by Tammy Guillen
"Great place of business and very good people"
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miranda lopez

December 27, 2019

5  out of  5 rating by miranda lopez
"Super helpful everytime I have a question!"
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squatchin thewoods

November 16, 2019

5  out of  5 rating by squatchin thewoods
"Very friendly nice nice nice"
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Jessica Mark

April 1, 2019

5  out of  5 rating by Jessica Mark
"Helpful, friendly and knowledgable staff."
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Lanetta Garrett

May 6, 2018

5  out of  5 rating by Lanetta Garrett
"Jenny Coffee and her team are so easy to work with. Insurance at times can be very confusing but they are experts at describing and helping each person fully understand what is covered and which plan is best for them."