State Farm® Insurance Agent Jenny Coffee

"I have nothing but good things to say about our 40 years with State Farm. The employee that totally goes above and beyond for us is Patti Reid with Jenny Coffee State Farm. She has efficiently and professionally handled ALL our insurance needs!! She has worked very hard to help us find the new health insurance policy we have now. I have know Patti since high school at BHS and she’s always gone the extra mile for all her friends. Trustworthy and caring!!! Call her for ALL your insurance needs!!! We love you Patti & Jenny Coffee State Farm in Breckenridge Tx. #GoBucks. :)"

"I had a great experience with Jenny Coffee State Farm. I worked with Patti Reid and found her to be very knowledgeable, professional and responsive. Also saved a ton of money and improved my coverage in a way that I would never have thought of but for Patti. I have recommended others to her and they have been happy as well. I have met Ms Coffee and others in that office. All were very helpful to me. I would not hesitate to recommend them to anyone !"

"Best service ever! When we were shopping insurance 2 years ago Patti was a huge help to us! We combined auto (3 vehicles) travel trailer and homeowners policies. Not only did she persistently contact our roofer for documentation that would save us money, but she managed to save us in excess of $300/month on the combined coverage AND got us better coverage that we had with Nationwide! Outstanding, professional office and staff! Highly recommend."

"I do not live in Breckenridge anymore how ever I stayed with Jenny Coffee’s office… out of convenience and nostalgic purposes I guess? I was raised in Breckenridge. In the beginning.. I’ve been with State Farm for 10+ years.. in the beginning it was completely fine. If I needed something.. the person answering the phone was competent and answered my questions and requests. In the past 2-3 years I started not recognizing who I was talking to.. it seemed like someone different every time. I was replied with “Well I’m not sure about that so I’ll have _______ call you back.” Annoying to say the least.. I also have been trying to add my wife to my car insurance policy for 4 years. I’ve had long conversations 20+ times.. giving them all of her information. She was never added to my policy. Talk about incompetence..? My final straw was the unprofessionalism I received from PATTI.. I suppose she may have been there a while. But she more or less called me a liar on the phone and didn’t actually do anything I asked of her. This reminded me of how the office has gone down in the level of customer service in the past few years. PATTI was the reason I am taking my business else where. Thank you."